We love feedback, let's hear yours.

If you have a power outage
please call us on 0800 4 FLICK
(0800 435 425)
0800 4 FLICK (0800 435 425)
    You will receive a copy of your note by email when you submit this form.

Complaints: We try our very best to respond to complaints within 24 hours. In high demand times this could take a little longer.

Enquiries and complaints should be directed to Flick Electric Co. in the first instance using the form above, by calling 0800 435 425 or emailing hello@flickelectric.co.nz. If we cannot resolve your complaint, you can contact Utilities Disputes on 0800 223 340 or go to www.utilitiesdisputes.co.nz. Utilities Disputes is a free and independent service for resolving complaints.

If you feel we haven’t handled your complaint satisfactorily, the Consumer NZ Advisory Service offers free support to Flick customers. They can be contacted on 0800 266 7860800 266 786 or by email, info@consumer.org.nz.